Now in Early Access
Automate Every Dispute. Across Every Property.
Purpose-built for hospitality. Prevent disputes before they happen. Win the ones that do.
Built by former Stripe risk engineers.
Hotels lose $3.1 billion a year to chargebacks. Not because disputes are unwinnable, but because the system for fighting them was never designed for hospitality.
Evidence lives in your PMS. Disputes arrive through your processor. Your front desk staff don't know one system exists, let alone both. By the time anyone assembles the right folio, the deadline has already passed.
And it's getting worse. Under Visa's new VAMP program, fraudulent transactions reported via TC40 that also become chargebacks are counted twice. Dispute outcomes don't matter. Winning a representment still counts against your ratio. The only way to improve your VAMP ratio is to prevent disputes from being filed.
We were losing $40,000 a month across our portfolio and didn’t even know it. The night audit team would see the dispute notification, forward it to corporate, and by the time anyone looked at it the deadline had passed.
One platform that prevents disputes, fights the rest, and keeps you compliant.
Pesto connects your PMS, payment processor, and prevention networks into a single automated pipeline. Disputes are deflected before they hit your books, and the ones that get through are fought with complete evidence packages in seconds.
How It Works
Every folio, signature, and log. Compiled and submitted in seconds.
Fight the right disputes. Prevent the rest.
Stop Losing Revenue to a Broken Process.
Built by the team behind Stripe's risk infrastructure. We're looking for hotel portfolio companies with 20+ properties who are ready to automate dispute management. Early access partners get white-glove onboarding and direct access to the founding team.
Request Early Access